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This Cookie Policy explains how Interspace Shipping LTD (“Interspace Shipping,” “we,” “us,” or “our”) uses cookies and similar technologies on our website, customer portal, shipment-tracking platform, and other online services (collectively, the “Website”).
This policy should be read together with our Privacy Policy and Terms & Conditions.
1. What Are Cookies?
Cookies are small text files that websites may store on your computer, smartphone, tablet, or other device when you visit a website.
Cookies allow websites to recognize a device, remember certain information, maintain sessions, and provide functionality.
We may also use similar technologies, such as:
- Session identifiers
- Local storage
- Tracking pixels
- Web beacons
- Device-related identifiers
- Other technologies that perform functions similar to cookies
2. Why We Use Cookies
Interspace Shipping may use cookies and similar technologies to:
- Operate the Website
- Keep customers signed in
- Maintain secure sessions
- Remember user preferences
- Protect accounts
- Protect against fraudulent activity
- Maintain shipment-tracking functionality
- Improve Website performance
- Understand Website usage
- Diagnose technical problems
- Improve our services
- Measure the effectiveness of communications
- Provide certain marketing or advertising functionality where applicable
3. Types of Cookies We May Use
We may classify cookies into the following categories.
3.1 Strictly Necessary Cookies
These cookies are required for important Website functions.
They may be used for:
- Login sessions
- Account authentication
- Security
- Shipment tracking
- Form submissions
- Session management
- Fraud prevention
- Website functionality
Because these cookies may be necessary for the Website to function, they may not always be optional.
4. Functional Cookies
Functional cookies allow the Website to remember choices you make.
For example, they may remember:
- Language preferences
- Region preferences
- User interface preferences
- Tracking preferences
- Other Website settings
These cookies help provide a more convenient experience.
5. Analytics Cookies
Where analytics tools are used, analytics cookies may help us understand how visitors use our Website.
They may collect information such as:
- Pages visited
- Time spent on pages
- Navigation patterns
- Browser type
- Device type
- Approximate geographic information
- Referring website
- Website interactions
- Error information
Analytics information may help us determine which parts of the Website are useful and where improvements are needed.
6. Performance Cookies
Performance-related cookies may help us understand and improve the technical performance of the Website.
They may help us identify:
- Slow pages
- Technical errors
- Failed requests
- Website performance issues
- General system performance
7. Marketing Cookies
If we use marketing, advertising, or audience-measurement technologies, those technologies may use cookies or similar identifiers to:
- Measure advertising effectiveness
- Understand website interactions
- Build advertising audiences
- Deliver relevant advertisements
- Measure campaigns
We will provide appropriate choices or consent mechanisms where required by applicable law.
If Interspace Shipping does not use marketing cookies, this category should be removed from the final published version.
8. Third-Party Cookies
Some cookies may be placed by third-party service providers.
Third-party services may include providers of:
- Website analytics
- Payment processing
- Security services
- Maps
- Customer support
- Embedded content
- Marketing
- Advertising
- Website infrastructure
Third parties may process information collected through their technologies according to their own privacy policies.
Interspace Shipping does not control all third-party technologies.
9. Shipment Tracking and Cookies
Our shipment-tracking system may use necessary cookies or session technologies to ensure that the tracking platform operates correctly.
For example, cookies may help with:
- Maintaining a secure session
- Processing tracking requests
- Protecting the tracking system
- Preventing automated abuse
- Remembering tracking-related preferences
The tracking number itself is not necessarily stored in a cookie.
10. Customer Portal Cookies
If you create an Interspace Shipping customer account, cookies may be used to maintain your authenticated session.
This may allow the Website to recognize that you have successfully logged in as you move between different pages.
Security-related session cookies may be necessary to prevent unauthorized access to your account.
11. Cookies and Security
We may use cookies and related technologies as part of our security controls.
These technologies may help us:
- Detect suspicious activity
- Prevent unauthorized access
- Protect customer accounts
- Prevent automated abuse
- Maintain secure sessions
- Investigate security incidents
Deleting or blocking certain security-related cookies may interfere with some Website functionality.
12. How Long Cookies Remain on Your Device
Cookies may be either session cookies or persistent cookies.
Session Cookies
Session cookies are generally removed when you close your browser or when the applicable session ends.
Persistent Cookies
Persistent cookies remain on your device for a defined period or until you delete them.
The retention period depends on the purpose of the cookie and the technology provider.
13. Managing Cookies
Depending on your location and the applicable legal requirements, you may be able to control cookies through:
- Our cookie-consent interface
- Your browser settings
- Device settings
- Third-party privacy controls
You can generally configure your browser to:
- Accept cookies
- Reject cookies
- Delete existing cookies
- Notify you before cookies are stored
However, disabling necessary cookies may prevent some features of the Website from functioning correctly.
14. Cookie Consent
Where applicable law requires consent for certain cookies, we may display a cookie-consent banner when you first visit our Website.
The banner may allow you to:
- Accept all cookies
- Reject non-essential cookies
- Manage cookie preferences
- Accept only certain categories
Your choices may be stored so that you do not have to provide them repeatedly.
15. Changing Your Cookie Preferences
Where a cookie-preference management system is available, you may change your preferences by selecting:
Cookie Settings
or another cookie-preference option provided on the Website.
If no preference-management interface is available, you may manage cookies through your browser settings.
16. Browser Controls
Most modern browsers allow users to control cookies.
Common browser controls may allow you to:
- View stored cookies
- Delete cookies
- Block cookies
- Block third-party cookies
- Allow cookies from specific websites
- Automatically delete cookies
Because browser controls vary, you should consult your browser’s help documentation for instructions.
17. Do Not Track
Some browsers provide a “Do Not Track” feature.
Because there is no single universally adopted technical standard for responding to every Do Not Track signal, our Website may not respond to such signals in every circumstance.
Where applicable law requires recognition of a browser-based privacy signal or opt-out mechanism, we will handle such signals as required by applicable law.
18. Cookies and Personal Information
Some cookies or similar technologies may be associated with information that can identify or relate to an individual.
Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy laws.
We do not use cookies to collect more personal information than is reasonably necessary for their intended purpose.
19. Information We May Obtain Through Cookies
Depending on the technology being used, information may include:
- IP address
- Device information
- Browser information
- Operating system
- Website activity
- Pages visited
- Session information
- Approximate location
- Referral information
- Website preferences
- Interaction information
The exact information collected depends on the specific cookie or technology.
20. Cookies and Payments
If online payments are available through our Website, payment providers may use cookies or similar technologies as part of their payment, security, fraud-prevention, or authentication processes.
Those technologies may be governed by the applicable payment provider’s privacy and cookie policies.
21. Cookies and Embedded Services
Certain Website features may be provided by third parties.
For example, our Website may use external services for:
- Maps
- Customer support
- Analytics
- Payment processing
- Security
- Embedded content
These services may place their own cookies or similar technologies on your device.
22. Children’s Privacy
Our Website and Services are not intended to knowingly collect information from children in circumstances where such collection is prohibited by applicable law.
We do not knowingly use cookies to intentionally target children with advertising.
23. International Visitors
Interspace Shipping may serve customers and visitors in multiple countries.
Cookie requirements and privacy rights may differ depending on where you are located.
Where applicable law requires specific consent, notices, or controls, we will seek to provide the required mechanisms.
24. Changes to This Cookie Policy
We may update this Cookie Policy periodically.
Changes may be made because of:
- Changes to our Website
- Changes to cookies or technologies we use
- Changes to third-party services
- Changes in applicable law
- Changes to our privacy practices
When we update this policy, we will update the “Last Updated” date at the top of the page.
25. Contact Us
If you have questions about our use of cookies or similar technologies, please contact:
Interspace Shipping LTD
Website: https://interspaceshipping.com
Email: info@interspaceshipping.com
Telephone: +1 249-700-9539
Business Address: Canada (Office)
26. Cookie Categories Used on the Website
For the actual website implementation, the cookie-consent system can use a table such as the following:
- Necessary — Purpose: Login, security, sessions, tracking functionality — Required: Yes
- Functional — Purpose: Preferences and Website functionality — Required: Depending on jurisdiction
- Analytics — Purpose: Website usage and performance measurement — Required: Consent may be required
- Performance — Purpose: Technical monitoring and optimization — Required: Depending on implementation
- Marketing — Purpose: Advertising and campaign measurement — Required: Consent may be required